Serena Hotel Kampala

Located in the heart of Uganda’s capital city, Serena Hotel Kampala is a luxurious oasis that has stood witness to the country’s rich history and development since its establishment in 1975. As one of the premier five-star hotels in East Africa, Serena Hotel prides itself on its unparalleled service, exquisite amenities, and commitment to sustainability. With its prime location and deep-rooted heritage, the hotel has become a landmark in the city, attracting discerning travelers, business professionals, and dignitaries from across the globe.

Since its inception, Serena Hotel Kampala has played a crucial role in shaping the hospitality industry in Uganda. It became the flagship property of the Serena Group, a leading hotel management company in East Africa, initially opening its doors as the Nile Hotel. Over the years, it has evolved and expanded, undergoing extensive renovations to meet the growing demands of its esteemed guests. Today, Serena Hotel stands as a testament to the country’s progress and a symbol of Uganda’s growing tourism industry.

In addition to its opulent accommodations and world-class amenities, Serena Hotel Kampala is renowned for its commitment to sustainable practices. The hotel’s green initiatives, such as water conservation, waste management, and energy efficiency, have garnered international recognition, making it an ideal choice for environmentally conscious travelers. By integrating sustainability into their operations, Serena Hotel sets an example for other establishments, showcasing how luxury and responsible tourism can go hand in hand.

One standout feature of Serena Hotel Kampala is its dedication to empowering local communities and supporting social development. The hotel actively engages in various corporate social responsibility programs, focusing on education, healthcare, and environmental conservation. Through partnerships with local organizations, Serena Hotel strives to uplift disadvantaged communities, foster economic growth, and preserve Uganda’s natural heritage. By staying at Serena Hotel, guests not only experience unparalleled luxury but also contribute to the betterment of local communities.

With its strategic location, exemplary service, and commitment to sustainable and socially responsible practices, Serena Hotel Kampala has become a preferred choice for international conferences, diplomatic gatherings, and high-profile events. Moreover, the hotel’s spacious conference facilities equipped with state-of-the-art technology make it a favored venue for business meetings and corporate events, further solidifying its prominent status in East Africa.

Serena Hotel Kampala stands as a testament to Uganda’s growth and progress, reflecting both its rich history and future aspirations. From its humble beginnings as the Nile Hotel to its current status as a world-class luxury establishment, the hotel embodies the spirit of hospitality, sustainability, and community development. Whether visiting for business or leisure, Serena Hotel offers an unforgettable experience that seamlessly blends modern luxury with traditional warmth and hospitality.

What are the advantages of Serena Hotel Kampala in Uganda?

Discover the exceptional benefits and features offered by Serena Hotel Kampala, nestled in the vibrant capital city of Uganda. As the leading luxury hotel, Serena Kampala provides a range of unparalleled services and amenities to ensure an unforgettable stay. From its prime location in the heart of Kampala to its exquisite accommodation and world-class facilities, Serena Hotel Kampala offers a truly remarkable experience. Continue reading to explore in detail the exceptional advantages and offerings that await you at Serena Hotel Kampala.

Answer: Serena Hotel Kampala

Serena Hotel Kampala is a luxury hotel located in the heart of Kampala, Uganda. It is part of the prestigious Serena Hotels Group and offers world-class accommodation, dining, and conference facilities. With its prime location and impeccable service, Serena Hotel Kampala has become a top choice for both business and leisure travelers visiting the city.


The hotel features a range of luxurious rooms and suites, each elegantly designed to offer a comfortable and relaxing stay. Guests can choose from Deluxe Rooms, Executive Rooms, Executive Suites, and Presidential Suites. No matter the choice, all rooms are equipped with modern amenities including Wi-Fi, flat-screen TVs, minibars, and private bathrooms.

  • Deluxe Rooms: These rooms offer spacious accommodation with either king-size or twin beds. They provide beautiful views of the city and are ideal for both solo travelers and couples.
  • Executive Rooms: Designed for business travelers, these rooms provide a separate work area and access to the hotel’s Executive Lounge, where complimentary breakfast and refreshments are served.
  • Executive Suites: Offering even more space and luxury, these suites feature a separate living area, a dining table, and a private balcony.
  • Presidential Suites: The epitome of luxury, these suites boast a spacious bedroom, a separate living and dining area, a private study, and a fully-equipped kitchenette.


Serena Hotel Kampala is home to several dining options that cater to every palate. Guests can enjoy a wide variety of cuisines, from international dishes to authentic Ugandan delicacies.

  • The Pearl of Africa: This fine-dining restaurant offers a sophisticated ambiance and a menu that highlights the best of Ugandan and international cuisines.
  • The Explorer: Located by the poolside, this restaurant provides a more relaxed setting and serves a range of grilled dishes, sandwiches, and salads.
  • The Lakes: Situated in the hotel’s lush gardens, this restaurant specializes in Mediterranean-inspired cuisine, featuring fresh seafood and flavorful dishes.
  • The Mist: With its cozy and intimate atmosphere, this lounge is the perfect place to unwind and enjoy delicious cocktails, wines, and spirits.

Conference Facilities

Serena Hotel Kampala is a popular venue for conferences, meetings, and events. The hotel has state-of-the-art conference facilities, including spacious meeting rooms, a large ballroom, and a dedicated events team that ensures every detail is taken care of.

It offers a variety of packages tailored to suit different event requirements and provides the necessary equipment and technology for successful meetings and presentations. Whether it’s a small business gathering or a grand banquet, Serena Hotel Kampala can accommodate events of all sizes.

Overall, Serena Hotel Kampala is an exceptional choice for travelers seeking luxury, comfort, and impeccable service in the heart of Uganda’s capital city. Its world-class facilities, stunning accommodations, and diverse dining options make it a true gem in the hospitality industry.

According to recent statistics, Serena Hotel Kampala has consistently received high ratings from guests, with an average guest satisfaction rate of 95%. This is a testament to the hotel’s commitment to providing an exceptional experience for its visitors.


1. Where is Serena Hotel Kampala located?

is located in the heart of Kampala, Uganda.

2. What amenities does Serena Hotel Kampala offer?

Some of the amenities offered include a swimming pool, spa, fitness center, multiple dining options, free Wi-Fi, and conference facilities.

3. How many rooms does Serena Hotel Kampala have?

has a total of 152 guest rooms and suites.

4. Is there parking available at Serena Hotel?

Yes, Serena Hotel provides secure and complimentary parking facilities for its guests.

5. Can I book a room online?

Yes, you can easily book a room at Serena Hotel Kampala through their website or other online booking platforms.

6. Does the Hotel Kampala have a business center?

Yes, Serena Hotel offers a well-equipped business center with a range of services for business travelers.

7. Are there any nearby attractions to Serena Hotel?

Yes, it is conveniently located near popular attractions such as the Uganda National Museum, Gaddafi National Mosque, and the Kasubi Tombs.

8. Does Serena Hotel offer airport transportation?

Yes, rovides airport transportation services for its guests. Please inquire at the time of booking for more details.

9. Are pets allowed at Serena Hotel Kampala?

No, pets are not allowed at Serena Hotel, except for service animals.

10. What is the check-in and check-out time at Serena Hotel?

The standard check-in time at the Hotel in Kampala is 2:00 PM, and check-out is at 12:00 PM.


In conclusion, Serena Hotel is an exceptional destination for both business and leisure travelers. With its prime location in the heart of the city, guests can easily access major attractions and amenities. The hotel boasts luxurious and spacious rooms, equipped with modern facilities, providing a comfortable and relaxing stay for its guests.

The article highlighted the outstanding dining options available at Serena Hotel Kampala, from the scrumptious buffet at the Pearl of Africa restaurant to the delectable international cuisine at Explorer Restaurant. The hotel also offers a wide range of wellness facilities, including a fitness center, sauna, and spa, ensuring guests can unwind and rejuvenate during their stay. Moreover, the attentive and friendly staff are always ready to cater to every need, making the hotel a warm and inviting home away from home.

Serena Hotel Kampala’s commitment to sustainability and its active involvement in community initiatives were also emphasized. By engaging in environmentally friendly practices and supporting local projects, the hotel is not only promoting responsible tourism but also making a positive impact on the local community.

Overall, Serena Hotel Kampala offers an exceptional and unforgettable experience to its guests. With its luxurious amenities, convenient location, and commitment to sustainability, it is undoubtedly the premier choice for discerning travelers visiting the vibrant city of Kampala.